Question 1

What does a travel advisor do that I can't do myself online?

Accepted Answer

While booking platforms give you access to inventory, they can't provide personalized expertise, insider knowledge, or advocacy when things go wrong.

As your travel advisor, we leverage over 30 years of industry experience and exclusive partnerships to curate experiences tailored to your preferences.

We handle all the research, coordination, and details—plus we are your advocate before, during, and after your trip. You get access to perks, upgrades, and insider access that aren't available to the general public, along with the peace of mind that comes with having a dedicated expert in your corner.

Question 2

How much does it cost to work with Compass & Sage?

Accepted Answer

Our planning fee varies based on the complexity and scope of your trip.

This fee ensures we can dedicate the time and attention your journey deserves. During our complimentary discovery call, we'll discuss your vision and provide transparent pricing so you know exactly what to expect—no hidden fees or surprises.

Question 3

Do you only plan luxury travel, or can you help with other types of trips?

Accepted Answer

While we specialize in luxury and high-end travel experiences, we work with clients across a range of travel styles and budgets.

Whether you're seeking an intimate boutique escape, a multi-generational family adventure, or a once-in-a-lifetime celebration, we tailor our services to match your vision and investment level.

Our focus is always on creating meaningful, memorable experiences—no matter the destination.

Question 4

How far in advance should I start planning my trip?

Accepted Answer

For most luxury vacations, we recommend starting 6-12 months in advance, especially for popular destinations, peak travel seasons, or group trips.

However, we've successfully planned incredible last-minute getaways as well.

The earlier you start, the more options and flexibility you'll have—but it's never too late to reach out and explore what's possible.

Question 5

What happens if something goes wrong during my trip?

Accepted Answer

That's where having a travel advisor truly shines. If you encounter flight cancellations, hotel issues, or unexpected changes, we're here to advocate on your behalf and resolve problems quickly.

We have direct access to supplier partners and resources that aren't available to individual travelers, which means faster solutions and less stress for you.

Plus, we keep our phones on for client emergencies during travel —even if it's after hours—so you're never alone when challenges arise.

Question 6

Do you charge fees in addition to the cost of my trip?

Accepted Answer

Our planning fee is the primary service fee and is applied toward your overall travel investment.

Any additional costs—such as airline ticketing fees, trip insurance, visa processing, or special requests—are discussed upfront so you have complete transparency.

You'll never be surprised by hidden charges.

Question 7

Can you help me if I've already booked part of my trip?

Accepted Answer

Absolutely! If you've already booked flights, hotels, or other components, we can still assist with the remaining details, provide destination expertise, and ensure everything flows seamlessly.

Depending on the scope of work, a consultation or partial planning fee may apply, which we'll discuss during our initial conversation.

Question 8

What destinations do you specialize in?

Accepted Answer

We specialize in a wide range of destinations, including Europe, Mexico, the Caribbean, luxury cruises, all-inclusive resorts, and Disney destinations.

We also plan custom itineraries for unique locations and once-in-a-lifetime journeys.

If you have a dream destination in mind, chances are we've either been there or have trusted partners who know it inside and out.

Question 9

Do I have to book everything through you, or can I book some things myself?

Accepted Answer

For the best experience and to ensure we can fully support you, we recommend booking your entire trip through Compass & Sage.

This allows us to coordinate all the moving parts, secure exclusive perks, and advocate for you if any issues arise.

If you choose to book certain elements independently, we will not be able to advocate on your behalf should any issues arise during your travel.

What does a travel advisor do that I can't do myself online?

How much does it cost to work with Compass & Sage?

Do you only plan luxury travel, or can you help with other types of trips?

How far in advance should I start planning my trip?

What happens if something goes wrong during my trip?

Do you charge fees in addition to the cost of my trip?

Can you help me if I've already booked part of my trip?

What destinations do you specialize in?

Do I have to book everything through you, or can I book some things myself?

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Phone: 312-380-1619

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